Nightfile · After-hours operations
Nightfile turns scattered after-hours rules into one usable site file for apartment portfolios. Clear roles, escalation paths, vendor rules, and incident records—before the lot goes left.
Built for regional managers and owners overseeing 200–2,000 units.
The Nightfile standard
No client names, unit numbers, resident faces, bodycam footage, or confidential incident writeups.
Every recommendation becomes a role, rule, escalation path, or log—not a strategy deck that disappears in a folder.
Public education uses anonymized patterns and sample procedures. Active client work remains private.
10 days
Diagnostic build window
200–2,000
Units in the ideal portfolio
One file
For the whole after-hours chain
How Nightfile works
We audit the current after-hours protocol, interview the operating reality, then build a site file covering roles, escalation, vendor access, incident logging, and officer authority.
Templates, staff logins, a monthly update, and an office-hours call keep changes from living in inboxes and verbal handoffs.
$2,000/month per portfolio
A self-serve version of the Nightfile method for managers who need the operating framework without the hands-on diagnostic.
$997 self-serve
The file you wish the officer had written—and the protocol you wish everyone had followed.
Before the next night call
Tell us how your portfolio handles nights now. We’ll identify whether the diagnostic is the right next move.